Accessibility Statement
URL: https://www.habausa.com/
HABA USA is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.
EFFORTS TO SUPPORT ACCESSIBILITY
HABA USA takes the following measures to ensure accessibility:
- Accessibility is part of our mission statement.
- Accessibility is part of our internal policies.
- Accessibility is integrated into our procurement practices.
- An accessibility officer or official has been appointed.
- Clear accessibility targets and responsibilities exist within the organization.
- Formal accessibility quality assurance methods exist within the organization.
CONFORMANCE STATUS
CURRENT ACCESSIBILITY STANDARD OF THE SITE:
WCAG 2.1 level AA
KNOWN ACCESSIBILITY ISSUES
Despite our best efforts users may experience some issues. This is a description of known accessibility issues. Please contact us if you observe an issue that is not listed.
Email Capture Popup:
Our email capture popup is currently unreadable by screen readers. We're actively working with the 3rd party platform that embeds the popup into our store, in order to make it fully ADA compliant.
COMPATIBILITY WITH BROWSERS AND ASSISTIVE TECHNOLOGY
This site is designed to be compatible with the following browsers:
- Chrome 106, Safari 14, Firefox 103, Internet Explorer 11, Edge 104, Android 12, iOS 15.6
TECHNOLOGIES
Accessibility of this site relies on the following technologies to work:
- HTML
- CSS
- Javascript
ASSESSMENT METHODS
HABA USA assessed the accessibility of this site using the following method(s):
- Self-evaluation: the site was evaluated internally by the company or organization.
FEEDBACK PROCESS
We welcome your feedback on the accessibility of this site. Please contact us via one of the following methods:
- Phone: (315) 685-6660
- E-mail: customerservice@habausa.com
- Postal Address: 4407 Jordan Road, Skaneateles, New York 13152, United States
We aim to respond to feedback within 1 business day.
FORMAL COMPLAINTS
You are entitled to lodge a complaint to HABA USA if you are dissatisfied with our website. To do so, please email customerservice@habausa.com and we will do our absolute best to accommodate you and your needs.